Shipping policy
Shipping Policy
Last updated: [Insert Date]
Thank you for shopping with Ferrati. Below you will find information about our shipping methods, delivery times, and costs.
1. Shipping Locations
We currently ship to addresses within the United Kingdom.
2. Order Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Orders placed after 2:00 PM (GMT) will be processed on the next business day.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
3. Shipping Options and Delivery Times
We offer two shipping options:
Standard Shipping (Free)
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Cost: Free
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Estimated delivery time: 8–12 business days
Express Shipping
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Cost: £4.99
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Estimated delivery time: 5–8 business days
Delivery times are estimates and may vary depending on demand, courier delays, or other unforeseen circumstances.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking number. Please allow up to 24–48 hours for tracking information to update.
5. Incorrect Address
Please ensure that your shipping address is correct at checkout. Ferrati is not responsible for orders shipped to incorrectly provided addresses.
If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges.
6. Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery.
Email: supportferrati@gmail.com
Please include your order number and photos (if applicable) so we can resolve the issue as quickly as possible.
7. Contact
If you have any questions regarding this Shipping Policy, please contact us:
Email: supportferrati@gmail.com
Business Name: Ferrati
Location: United Kingdom